A young woman walks out of a building. Enter and go down a staircase. There is a knock on the door, a man is waiting for him sitting at the desk of a small and badly lit office. He offers her a coffee. Start asking questions. The woman will discover a bitter truth.

Beginning with the 1993 bombing of the World Trade Center and ending on the morning of 9/11, the draws on detailed information from the 9/11 Commission Report to take viewers on an unforgettable journey through the events that presaged that fateful day -- to understand what went right and wrong, and what can be learned from this crucial eight-year period.