Social worker Mark Lilly helps new citizens—both human and "other"—begin the process of adapting to life in the Big Apple, but his coworkers, demonic bureaucrat Twayne, drunken wizard Leonard Powers, surly law enforcement head Frank Grimes & his girlfriend, Callie, don't make it easy.

When Scott learns that his longtime cyber-buddy from Berlin is a gorgeous young woman, he and his friends embark on a trip across Europe.